Our company公司介绍

Local journeys
thoughtfully arranged认真安排
每一次本地出行

FarHill Go is the customer transport service of FarHill Travel Pty Ltd, connecting travellers with airport transfers, direct cars and private charters across Australia

远山出行由 FarHill Travel Pty Ltd 运营，为澳大利亚本地旅客提供接送机、点对点用车与私人包车服务

Clear booking清晰预订

Available vehicles and final prices come from the service platform

可用车型和最终价格均由服务平台返回

Local support本地支持

Customer care remains available before, during and after a trip

从出发前到行程结束均可联系客户服务

One trip record统一行程记录

Booking, payment, dispatch and trip status use one order record

预订、支付、派单和行程状态使用同一订单记录

Service coverage服务范围

Major Australian
service cities澳大利亚主要
服务城市

Service is subject to the date, time, local fleet and the authoritative quote returned by the platform

具体服务取决于日期、时间、当地运力及平台返回的有效报价

NSW

Sydney · SYD

悉尼金斯福德史密斯机场

查询接送机

VIC

Melbourne · MEL

墨尔本机场

查询接送机

QLD

Brisbane · BNE

布里斯班机场

查询接送机

QLD

Gold Coast · OOL

黄金海岸机场

查询接送机

Perth · PER

珀斯机场

查询接送机

SA · TAS · QLD

Adelaide · Hobart · Cairns

ADL · HBA · CNS

查看机场服务

Customer care客户服务

Talk with
our support team联系我们的
客户服务团队

Use the website chat for quotes, existing orders, service changes and lost property

询价、已有订单、行程变更和遗失物品均可通过网站在线客服沟通

Online chat在线客服

Open Customer care at the lower-right corner of the website

点击网站右下角的客户服务按钮直接沟通

返回主页联系客服

+61 450 126 118

打开 WhatsApp

Existing booking已有订单

Include the order number and passenger contact when asking for help

联系客服时请提供订单编号和乘客联系方式

查看订单

Help centre帮助中心

Help at every
stage of your trip行程每一步
都能获得帮助

Before booking预订之前

Enter complete trip details to receive available vehicles and the current authoritative price

填写完整行程信息后查看可用车型与当前有效价格

After booking预订之后

登录后可查看订单状态、联系方式和服务进度

我的订单

Urgent changes紧急变更

Contact customer care with your order number as soon as possible

请尽快携带订单编号联系在线客服

联系客服

Legal法律信息

Terms of use使用条款

Last updated 29 July 2026最后更新 2026年7月29日

1 · Bookings预订

A booking is confirmed only after the platform accepts the order and any required payment is completed

订单经平台接受且完成所需付款后方视为确认

2 · Prices and availability价格与可用性

Displayed vehicles, inclusions and final prices are those returned by the service platform for the submitted trip details

展示车型、包含项目与最终价格以服务平台针对所提交行程返回的结果为准

3 · Changes and cancellations变更与取消

Applicable change, cancellation and refund conditions are shown during booking or provided with the order confirmation

适用的变更、取消与退款条件将在预订过程中或订单确认信息中说明

4 · Passenger responsibilities乘客责任

Customers must provide accurate dates, times, addresses, passenger counts, luggage and contact details

客户应提供准确的日期、时间、地址、乘客人数、行李和联系方式

Privacy隐私

Privacy policy隐私政策

How FarHill Go handles customer and trip information远山出行如何处理客户与行程信息

1 · Information collected收集的信息

We collect account, contact, trip, passenger, payment-status and support information needed to provide the service

我们会收集提供服务所需的账户、联系、行程、乘客、支付状态和客服信息

2 · How it is used使用方式

Information is used for quotes, bookings, dispatch, trip updates, customer support, security and legal obligations

相关信息用于询价、预订、派单、行程通知、客户支持、安全管理和履行法律义务

3 · Service providers服务提供方

Necessary details may be shared with payment, messaging, fleet and driver service providers involved in your trip

必要信息可能会提供给参与行程的支付、通信、车队和司机服务方

4 · Your choices您的选择

Contact customer care to request access, correction or deletion where applicable

在适用情况下可联系客服申请访问、更正或删除个人信息

Driver partners司机合作

Drive with
FarHill Go成为远山出行
合作司机

Join the local service network for airport transfers and private charter work

加入本地服务网络，承接接送机和私人包车任务

Tell us about you提交基本资料

Provide your city, contact details, licence, vehicle and service experience

提供所在城市、联系方式、驾照、车辆和服务经验

Compliance review资质审核

Driver, vehicle, insurance and local passenger-transport requirements must be current

司机、车辆、保险和当地客运相关资质均须处于有效状态

Start receiving work开始承接任务

Approved drivers receive access to the dedicated driver portal

审核通过后可使用专属司机端接收任务

Contact driver onboarding联系司机入驻